Sales Representative | Shift: 7:30 p.m to 4:30 a.m (Night Shift) | Immediate joiners only

Location: Work From Office (Full time)
Shift: 7:30 p.m to 4:30 a.m (Night Shift)
Apply: contact@lightfiresolutions.com

We are seeking a highly motivated and customer-focused individual to join our inbound sales service team. This role focuses on providing exceptional service to our US-based customers via phone, email, and chat, while also identifying opportunities to upsell or cross-sell
products/services.

Responsibilities:
● Handle a high volume of inbound customer calls, emails, and chats in a timely and efficient manner.
● Provide accurate and helpful information regarding products, services, pricing, and promotions.
● Accurately process orders, payments, and returns.
● Identify and address customer needs, proactively suggesting relevant products or services.
● Maintain accurate records of customer interactions in the CRM system.
● Contribute to a positive and collaborative team environment.
● Stay updated on product knowledge, company policies, and industry best practices.
● Proactively identify areas for process improvement and contribute to solutions.

Qualifications:
● High school diploma or equivalent
● Minimum of 1 year of experience in sales.
● Excellent verbal and written communication skills.
● Strong problem-solving and conflict resolution skills.
● Proficiency in using computers and CRM software.
● Ability to work effectively in a fast-paced environment.
● Ability to multitask and prioritize effectively.
● Ability to work independently and as part of a team.
● Strong work ethic and commitment to exceeding expectations.

Note :
Great work life balance
Full time Work From Office
No Cab Facility Available
Interested candidates can also share their resume at contact@lightfiresolutions.com.