Career

Location: Work From Office (Full time) Shift: 7:30 p.m to 4:30 a.m (Night Shift) Apply: contact@lightfiresolutions.com We are seeking a highly motivated and customer-focused individual to join our inbound sales service team. This role focuses on providing exceptional service to our US-based customers via phone, email, and chat, while also identifying opportunities to upsell or cross-sell products/services. Responsibilities: ● Handle a high volume of inbound customer calls, emails, and chats in a timely and efficient manner. ● Provide accurate and helpful information regarding products, services, pricing, and promotions. ● Accurately process orders, payments, and returns. ● Identify and address customer needs, proactively suggesting relevant products or services. ● Maintain accurate records of customer interactions in the CRM system. ● Contribute to a positive and collaborative team environment. ● Stay updated on product knowledge, company policies, and industry best practices. ● Proactively identify areas for process improvement and contribute to solutions. Qualifications: ● High school diploma or equivalent ● Minimum of 1 year of experience in sales. ● Excellent verbal and written communication skills. ● Strong problem-solving and conflict resolution skills. ● Proficiency in using computers and CRM software. ● Ability to work effectively in a fast-paced environment. ● Ability to multitask and prioritize effectively. ● Ability to work independently and as part of a team. ● Strong work ethic and commitment to exceeding expectations. Note : Great work life balance Full time Work From Office No Cab Facility Available Interested candidates can also share their resume at contact@lightfiresolutions.com.

Location: Work From Office (Full time) Shift: 1:00 PM – 10:00 PM Apply: contact@lightfiresolutions.com We are looking for a results-driven Email Marketing Executive to plan, execute, and optimize email marketing campaigns. The ideal candidate should have experience with email marketing tools, campaign analytics, and audience segmentation to drive engagement and conversions. Key Responsibilities: ● Plan, create, and execute email marketing campaigns. ● Design email templates and newsletters aligned with brand guidelines. Manage email marketing platforms (Mailchimp, HubSpot, Zoho Campaigns, etc.). ● Segment email lists to ensure targeted communication. ● Monitor campaign performance including open rates, CTR, and conversions. ● Conduct A/B testing to improve campaign effectiveness. ● Maintain and update email databases. ● Ensure compliance with email marketing regulations and best practices. ● Collaborate with the design and content teams for campaign assets. Required Skills & Qualifications: ● Bachelor’s degree in Marketing, Communications, or related field. ● 1–3 years of experience in email marketing or digital marketing. ● Hands-on experience with email marketing tools (Mailchimp, HubSpot, Zoho Campaigns, etc.). ● Basic knowledge of HTML for email templates is a plus. ● Understanding of email marketing metrics and analytics. ● Strong communication and organizational skills. ● Attention to detail and ability to manage multiple campaigns. Preferred Skills: ● Experience with marketing automation. ● Knowledge of CRM tools. ● Basic understanding of SEO and digital marketing strategies

Department: Marketing | Experience: Minimum 5 years | Shift: Afternoon (US-focused) | Job Type: Full-time Role Summary We are looking for an experienced, results-driven SEO Manager to lead organic growth and local search visibility for US-focused campaigns. The ideal candidate will have at least 5 years of hands-on SEO experience, strong technical and content skills, and proven expertise with Google My Business and strategies to boost local SEO. Key Responsibilities ● Develop and execute end-to-end SEO strategies that increase organic traffic, SERP rankings, and conversions for US markets. ● Conduct keyword research and competitive analysis to inform content, on-page, and UX decisions. ● Perform regular technical SEO audits (crawlability, indexability, site architecture, mobile optimization, schema, page speed) and implement fixes. ● Optimize on-page elements: meta tags, headings, internal linking, content structure, and landing pages. ● Manage and scale link-building outreach and digital PR to improve domain authority. ● Own Google My Business (Google Business Profile) setup, optimization, GBP posts, reviews strategy, and location-based signals to drive local visibility and conversions. ● Design and execute local SEO strategies (citations, NAP consistency, local schema, local content, review acquisition) to boost multi-location and US local rankings. ● Monitor performance using GA4, Search Console, SEMrush/Ahrefs, Screaming Frog and produce actionable reports and dashboards. ● Collaborate with content, design, development, and paid teams to ensure SEO alignment across channels. ● Mentor junior SEOs and coordinate SEO tasks across stakeholders and vendors. Required Qualifications & Skills ● Minimum 5 years of hands-on SEO experience (agency or in-house), with demonstrable results. ● Proven experience managing Google My Business / Google Business Profile and improving local search performance. ● Deep knowledge of technical SEO (site architecture, crawl optimization, canonicalization, mobile-first, structured data). ● Expertise with SEO toolset: Google Analytics (GA4), Search Console, SEMrush, Ahrefs, Screaming Frog, and ranking/visibility tools. ● Strong on-page SEO and content optimization skills, with familiarity in WordPress, Shopify or other CMS. ● Basic HTML/CSS knowledge and experience working with development teams for deployment. ● Excellent analytical ability, reporting skills, and stakeholder communication. ● Ability to manage multiple projects and meet deadlines in a fast-paced environment. Preferred / Nice-to-Have ● Certifications: Google Analytics, Google Search, HubSpot, or similar. ● Experience with international SEO and US-specific search behavior. ● Familiarity with CRO, paid search integration, and data visualization tools (Data Studio, Looker). ● Experience with reputation management and review-response programs. What We Offer ● US-focused, afternoon shift with exposure to international clients and campaigns. ● Collaborative marketing team, opportunities for professional growth, and measurable KPIs. ● (Add company-specific benefits here: e.g., in-office / remote policy, events, perks.

Location: Work From Office (Full time) Shift: 1:00 PM – 10:00 PM Apply: contact@lightfiresolutions.com We’re seeking an experienced WordPress/WooCommerce Developer to build, customize, and maintain WooCommerce stores and WordPress websites. This is a hands-on role focused on performance, security, and delivering exceptional user experiences. Candidates without WooCommerce experience will not be considered. Key Responsibilities ● Design, develop, customize, and maintain WordPress sites and WooCommerce stores. ● Build custom themes and plugins, and extend existing ones to meet business needs. ● Integrate third-party APIs, payment gateways, and extensions. ● Troubleshoot, debug, and resolve functional and performance issues. ● Optimize site speed, caching, and front-end delivery for improved UX and SEO. ● Implement and enforce security best practices and regular maintenance (patches, backups). ● Collaborate with designers, product managers, and QA to deliver features on schedule. ● Produce clean, well-documented code and contribute to technical documentation. Required Qualifications & Skills ● Proven, demonstrable experience with WooCommerce (mandatory). ● Strong proficiency in WordPress, PHP, HTML5, CSS3, and JavaScript (ES6+). ● Experience developing custom themes and plugins. ● Familiarity with performance optimization (caching, image optimization, critical CSS, CDN). ● Knowledge of security practices (WP hardening, secure coding, vulnerability mitigation). ● Experience with debugging tools, browser dev tools, and profiling (New Relic, Query Monitor, etc.). ● Comfortable with version control (Git) and deployment workflows. ● Good problem-solving skills, attention to detail, and ability to work independently and in a team. Nice-to-Have ● Experience with headless WordPress / REST API / GraphQL. ● Familiarity with modern build tools (Webpack, npm/yarn) and CSS preprocessors (Sass/LESS). ● Experience with CI/CD and containerized deployments. What We Offer ● Full-time, in-office role with a supportive team and healthy work–life balance. ● Quarterly company dinners and team events. ● Professional growth opportunities and exposure to varied eCommerce projects. Important Notes ● No cab facility available. ● Candidates without WooCommerce experience will not be considered. How to Apply Send your resume and portfolio or links to recent WooCommerce/WordPress work to contact@lightfiresolutions.com. Interested candidates can share their resume at contact@lightfiresolutions.com.

Job description

Department: Customer Service We are seeking a highly motivated and customer-focused individual to join our inbound customer sales service team. This role focuses on providing exceptional service to our US-based customers via phone, email, and chat, while also identifying opportunities to upsell or cross-sell products/services. The ideal candidate possesses excellent communication and problem-solving skills, a positive attitude, and a strong commitment to exceeding customer expectations. Responsibilities:

• Handle a high volume of inbound customer calls, emails, and chats in a timely and efficient manner.
• Provide accurate and helpful information regarding products, services, pricing, and promotions.
• Resolve customer issues and complaints effectively and professionally, aiming for first-call resolution whenever possible.
• Accurately process orders, payments, and returns.
• Identify and address customer needs, proactively suggesting relevant products or services.
• Maintain accurate records of customer interactions in the CRM system.
• Contribute to a positive and collaborative team environment.
• Stay updated on product knowledge, company policies, and industry best practices.
• Proactively identify areas for process improvement and contribute to solutions.

Qualifications:

• High school diploma or equivalent
• Minimum of 1 year of experience in a customer service role, preferably in a sales environment.
• Excellent verbal and written communication skills.
• Strong problem-solving and conflict resolution skills.
• Proficiency in using computers and CRM software.
• Ability to work effectively in a fast-paced environment.
• Ability to multitask and prioritize effectively.
• Ability to work independently and as part of a team.
• Strong work ethic and commitment to exceeding expectations.

Location: A-166, A Block ,First Floor, Sector 63, Noida 201301 Note : Full time Work From Office No Cab Facility Available Great work life balance Lucrative incentives are provided, no cap on the same Quarterly dinners arranged for the employees by the company Interested candidates can also share their resume at contact@lightfiresolutions.com